Chat with us, powered by LiveChat COVID 19 Response | True North Mortgage

COVID 19 Response

How True North Mortgage is meeting your needs in these unprecedented times.


Keeping staff and customers healthy in our stores:

We know clients value direct face-to-face communication when it comes to significant financial decisions such as a mortgage. As a company, we want to do our part to support economic recovery and have opened most stores. We want to reassure customers that we are taking matters related to CoVid very seriously.

Physical Distancing

Counter guards

Frequent cleaning

Staff practising good hand hygiene

Daily temperature monitoring for staff

Masks provided to staff who take transit

Get mortgage advice from the comfort of your home:

We encourage clients to work with us remotely. True North Mortgage can efficiently complete the entire mortgage process online or over the phone.

Call our agents directly.
No extended wait times.

Collaborative online applications.
Our intuitive, mobile-friendly application is secure, easy to use and collaborative directly with our experts.

Text or chat directly with our experts.
Facebook Messenger, Website chat or text during business hours.

E-sign anything and everything.
All documents can be digitally signed.