I joined True North Mortgage in May 2013 and have been working in the mortgage industry for 18 years. What I love about working at True North Mortgage versus working at the big bank, is that I’m able to offer clients much lower rates and a lot more options. At the bank, I found that I was being pressured into making sales rather than assisting clients with the right options.
As a salaried mortgage specialist, I am able to focus on your needs and fully disclose the terms and conditions of each of the lenders, so there will not be any surprises. My goal is to eliminate the stress and make this a very enjoyable process for you. I promise you will not regret allowing me to assist you with your mortgage because your experience with True North Mortgage is very important to me. Lenders pay us, so you don’t have to.
I am fluent in English and Vietnamese.
My wife and I worked with Nalie and we couldn't be happier with her service or with the outstanding mortgage she helped us secure. Nalie was very efficient, answering all of our questions during the pre-approval and post-approval phases of the process. She laid out all our mortgage options, explained the pros and cons of each, and made sure we understood the small details as well. The application process was quick and we had our pre-approval within 2 days. The rate that Nalie and TNM helped us secure was significantly better than anything our bank would offer, truly no comparison! We have recommended Nalie already and will continue to do so in the future.
-Jesse from Alberta, April 2017
Nalie Nguyen was awesome to deal with throughout the entire mortgage renewal process, as I was switching from one lender to a new lender. Nalie's level of professionalism is something that is really hard to find these days. She sent me email updates regularly during the process, and also answered and returned my phone calls promptly when I had questions. I would most definitely go and see Nalie again for any other mortgage needs that I may have in the future. I highly recommend her.
-Todd from Alberta, March 2016
Thanks Nalie! Really a great experience. I can see why my brother so highly recommended you. Thanks again.
-Manny from Alberta, July 2015
Please accept my sincere appreciation for getting this completed in an expedited manner. I will be recommending you and your firm's excellent service to all my friends.
-Ananth from Calgary, April 2015
Thank you again for your professionalism and your quick response to my emails and phone calls, it made my job easy and stress free. Nobody has matched or even beaten the rate we have. My wife and I are very happy. I will be in touch in 5 years.I am sure True North Mortgage will still be around. I hope you will still be with them Nalie.
-Paul & Helen from Calgary, April 2015
I want to let you know that you have made this process so easy for me. I have dealt with many mortgage organizations and I have never been treated so respectful and professional as you have been. I really appreciate it.
-Rod from Calgary, March 2015
The results are fantastic. Thank you so much for all of your hard work, Nalie. You have saved us, and it has truly been a pleasure working with you as well. I won't hesitate to recommend your services to whomever may need them.
-Tammy from Calgary, January 2015
Thanks Nalie! You have been extremely helpful with your timely dedicated and professional work on our mortgage. I would have no trouble recommending you (and TN Mortgage) to anyone. Thanks again!
-Mikel from Calgary, January 2015
Thank you so much Nalie. I truly appreciate you going above and beyond to help us. If I can be of assistance with feedback or a customer referral, I would be pleased to share how fantastic your service and approach was. Thank you again for a great experience and making this difficult transaction happen.
-Wayde from Saskatoon, October 2014
Thank you very very much. We really appreciate your help. You are just awesome and very professional.
-Germann & Mary from Calgary, October 2014
Nalie, thanks so much for your help. You were very thorough and have excellent communication skills. Appreciate it very much.
-Kelly from Calgary, September 2014
Nalie, thanks so much for all of your help over the past couple of weeks. You were so helpful and made this experience great.
-Tori from Calgary, September 2014
Nalie, You have been a great help with a bright smile and lots of patience. I sincerely appreciated your time and effort to assist me with this transaction. Without your help I would have been lost and frustrated. I will definitely recommend True North but mostly yourself to others seeking the same as I did. Thanks a bunch and all the best to you.
-George from Calgary, August 2014
I have to say its been such an easy process for renewing my mortgage with you handling it. I thought it was going to be a daunting process so I really appreacite it.
-Sarah from Calgary, August 2014
Nalie Nguyen has provided fantastic advice and service. This is my first house mortgage and I'm glad I came to Nalie. These are some qualities I noticed about Nalie: Very quick to respond, and always there when you need her. She helped me to understand all the terms inside the mortgage commitment letter which I found difficult to understand. She is professional and extremely competent. She helped me to get the best mortgage rate. I would sincerely recommend her as a mortgage broker as she is truly excellent at what she does. My fiancé and I will move to our new house next month, and it's 100% as a result of the hard work, high work ethic and standard that Nalie possess. THANK YOU, Nalie; you made a significant difference in our lives. I give her, 5 out of 5 points.
-Sandeep from Calgary, August 2014
I would like to say thank you for all your effort and assistance in getting me a mortgage lender. In the future, I will come to you again and I'll recommend you to others. Thanks
-Augustin from Calgary, July 2014
Thanks a lot Nalie. You've made this first home buy very easy for me! I will send more business your way if it comes up!
-Marc from Calgary, May 2014
Hi Nalie, thank you so much for helping me out with my refinancing mortgage application. You did an awesome job and I was so fortunate to come across True North Mortgage. What a wonderful brokerage company! Truly impressed with your service and will recommend it to all of my friends and co-workers!
-Amira from Calgary, January 2014
Thank you very much for all your help Nalie and for holding my hand through all the snags! Looking forward to moving in!
-Jake from Toronto, January 2014
I can't thank you enough for the help you have provided me and my family. I truly wish you all the best. I promise if I know someone needing financial help, I will refer them to you. Thank you so much for all the hard work.
-Haithem from Calgary, January 2014
Thank you again for all your help... Definitely couldn't have done it without you :) I will definitely recommend True North Mortgage to friends and family for the best rates.
-Daniel from Calgary, January 2014