Calgary Mortgage Broker - Calgary Place
Plus 15, Calgary Place
340 - 5th Ave. SW
Calgary, AB, T2P 1R2
Monday - Friday:
8:00am - 5:00pm
True North Mortgage - Calgary - Calgary Place
With three Calgary mortgage broker locations, True North Mortgage brings you the best of the bank and mortgage broker, all in a easy to find store front locations.
Through exceptional and unified support, we will provide our customers with an easy, cost-effective and timesaving way to obtain a mortgage.
We will strive to be the better solution to big banks and independent mortgage brokers. We are committed to establishing strong relationships, with both customers and accredited lenders, in order to do the best for our customer’s ongoing residential mortgage needs.
Visit our Calgary mortgage broker location at CP, Downtown Calgary.
This store was opened in January 2013.
Languages spoken: English, Cantonese, Mandarin
Well what can I say the mortgage landscape and competition in Canada is quite fierce. A lot of brokers in the marketplace make a lot of promises and more importantly you are just treated to make a quota not as a client. Getting a mortgage (or in my case refinancing my existing mortgage) can be a very stressful time. Trying to determine the best rate and terms, or deciding who has the best offer, is a real challenge. I did my homework and due diligence but it was a daunting task until I called True North Mortgage and spoke with Laura Clarke. She was very pleasant and asked the right questions. Due to my hectic work schedule and my busy family home life most of the process was conducted via email, which was a great option for me. Laura Clarke was very professional, transparent, knowledgeable, acted with integrity during the whole process and answered all of my questions in a professional and prompt manner and showed me various options that she felt would be best for me financially. There was no pressure for a specific product or financial institution – she was focused 110% on providing me with the best mortgage solution. Special Thank you to Laura Clarke for making this process very quick, painless and for going above and beyond. I couldn't be happier with the service I received, and will definitely be returning to True North Mortgage after my 5 year term is complete. Many thanks to the True North Mortgage team for hiring Laura.
- Carlos from Alberta, December 2016
It was simple. All our contacts went thru e-mails. They offered me the type of mortgage I was looking for under best conditions I could find on the market! I was working with Laura Clarke from Calgary office. She was polite and quick to answer any of my questions. The process was easy and simple. Thank you Laura for getting me a great rate!
- Jasmin from Ontario, October 2016
This is my second interaction with True North. The first was with Gershwin in Toronto who helped me with my first home purchase / mortgage in Canada. This time I worked with Laura Clark (out of Calgary) on my renewal. Very helpful, clearly communicated the options and made it a pain-free process to switch lender (which was so welcome given the unfavourable terms offered by my initial lender). Would highly recommend.
- James from Ontario, September 2016
We signed all of the paperwork last night and we are good to go. We can't thank you enough for all of your help and patience with us as we pestered you with questions. This renewal/refinancing was the easiest we have ever done and it has been a pleasure to work with you. Thanks again - enjoy the rest of your day!
- Dennis and Carrie from Calgary, August 2016
We have been dealing with True North Mortgages for the past 5 years and just renewed our mortgage again with them, Laura is pleasure to work with, always getting back to you right away. True North has the best mortgages out of any Bank. Would only deal with True North
- David from Ontario, June 2016
My mortgage was up for renewal and I was going to lose the fantastic variable rate that I was enjoying for the last 5 years, since Scotiabank was no longer offering the discount on variable or fixed rate. I went to the True North mortgage website researching for better rates. I am usually very skeptical about using an online broker, so hesitantly contacted True North through the chat function on the website. Laura Clarke attended to my questions. Within minutes she gave me a quote for a fantastic 5 year fixed rate, and explained to me that the rate was for mortgage that originally had less than 20% down payment and for clients with good credit ratings. She answered all my questions to my satisfaction and assured me that there were no fine prints or catch. Instead of going back to my bank, I decided to renew with True North mortgage and started the process. I had only two weeks before my mortgage was to be renewed. Laura started off the process by sending me the forms and list of documents and assured me that she will work on it to get the approval and close the mortgage by the maturity date despite a very tight deadline. I would recommend others to start the process at least 3 weeks if not 4 weeks before the maturity date. Laura explained to me the costs that they will take in transferring the mortgage and the cost that would be borne by me. The entire process was transparent. I learnt clearly the difference between Collateral Charge and Standard Charge mortgage that the banks don't explain. Laura worked with the Title company to process the documentation and communicate with Scotiabank to get the statements, and arrange for an agent to visit the house and sign the papers well before the deadline. The Agent understood the urgency (3 days before the maturity date) and sent off the signed papers by Express post and the payout cheque was sent by the next day (a day before the maturity date). It had to work like clockwork precision. And, Laura was on top of it all the time to make it happen! Looking forward to the same exceptional service from True North mortgage team for the next 5 years and hopefully thereafter!
- Dilip from Ontario, June 2016
Had a really great experience at TNM, Laura got me the best rate on a mortgage that I found anywhere and it was super-fast and painless. Highly recommended!
- Patrick from Alberta, June 2016
I had a great experience with True North Mortgage and I would suggest them for anyone that is looking for a mortgage. I worked with Ryan Walchuk on two of our mortgages and I highly recommend Ryan and True North Mortgage company when thinking about purchasing or refinancing again. Thank you very much, Ryan we were extremely satisfied with you and how quickly you responded to all our concerns.
- Iryna from Calgary, May 2016
I have been dealing with TNM now for 5 years strong beginning with my first home and more recently my renewal. I’ve had the pleasure of working with Laura Clarke who was able to work with me via e-mail and accommodate my needs as a shift worker who typically sleeps during business hours. Great service aside, at the end of the day you’re looking for a company that can offer you the best rate & terms. TNM was able to achieve that goal. In a very competitive market where everybody is trying to sell you their services, it’s difficult to find someone you can trust. I highly recommend you give TNM a chance to get the mortgage services you need at the rate that you want. Good luck! Cheers!
- Brian from Calgary, April 2016
Great customer service. This was a very enjoyable experience. You can tell Laura loves what she does and cares about her clients. Thank you!
- Jenelle from Calgary, April 2016
Laura Clarke was very helpful. I went to them with only 10 days remaining for renewal. She got me the best rate and took care of the whole process.
- Karthick from Calgary, April 2016
Used True North - and got a great rate. Even better, we received fantastic service from Laura! She was always available and whenever we spoke she was informative, helpful and pleasant (even if I was being a little difficult). Thanks for everything Laura and True North.
- Katie from Calgary, March 2016
This is the second time we use True North Mortgage and once again, great customer service. Laura worked hard to get us the lowest rate possible.
- Sophie from Calgary, March 2016
Laura Clarke has helped us with several mortgages over the last few years. We are very happy with the service and the rates.
- Nathan from Calgary, March 2016
I had a great experience with True North Mortgage and I would suggest them for anyone that is looking for a mortgage. Jackie is fantastic to deal with and always has great answers and advice. Dealing with TN realty was also a great experience and Celeste was just fantastic and helped me make my decision so much easier. Thanks!
- Adam from Calgary, March 2016
Jackie was my mortgage broker at True North Mortgage who helped me get a crazy good interest rate on my mortgage and has been a ton of help since I signed the mortgage as well.
- Nathan from Calgary, March 2016
Thanks again Ryan for your hard work in making this deal happen, like the last deal I know it wasn't easy. I don't think we could have bought this place if it wasn't for your help, so thank you very much!
- Nelson from Calgary, February 2016
Laura, you have been just awesome to deal with. I work with people every day and I know how trying it can be. It makes it so much easier when you work with someone who actually cares and helps. Again, Thank you!
- Dean from Calgary, February 2016
Laura was great throughout the process! Excellent customer service! She definitely gets my recommendation!
- Andrew from Calgary, February 2016
Thank you Laura for the great service! Highly recommended.
- Simon from Calgary, February 2016
We chose True North Mortgage as our brokerage after extensive research on brokerages across Canada. We chose True North due to their excellent reputation for customer service and due to their salaried payment policy (not on commission). We worked with Jackie Smith, who provided excellent support and had all the answers to our many questions. She was able to meet with us after work, and also responded to emails quickly and informatively. The mortgage process can be tricky with the amount of paperwork involved, so we were glad to have her guiding us through the process. In the end we got a great rate with excellent prepayment privileges. Very impressed overall.
- Mary Jane from Calgary, February 2016
I have had the great pleasure of working with Laura Clarke from the Calgary Place branch. She provided me with excellent customer service. She was patient and explanatory as this was my first experience with a mortgage broker. I would recommend Laura Clarke to friends, family and in passing. Thank you for the outstanding service!
- Tanya from Calgary, January 2016
Laura helped me to renew my mortgage promptly and cordially. The process was very easy and quick!
- Nino from Calgary, January 2016
From my first chat with Laura till the close of the transaction Laura was exceptional. She was prompt and worked with great enthusiasm. She ensured I got a lower rate even though I already signed documents for a higher rate. She was very patient with me and answered every question honestly and to the best of her ability. I would recommend Laura and True North mortgage to anyone. I was not disappointed at all and I can boldly say you will get an exceptional service and the lowest possible rate.
- Bisi from Calgary, January 2016
Jackie Smith is a fantastic mortgage broker. She got us an amazing rate and her customer service was incredible. She made it an easy process and I would highly recommend getting your mortgage though Jackie at True North.
- Schona from Calgary, October 2015
Thank you so much Laura, I have been thrilled with the quick and successful response you were able to get for me. I will recommend you to all of my friends, family and co-workers. Great Rate and Fast service.
- C from Calgary, September 2015
I would like to thank True North Mortgage for helping us. The whole process went very smooth even though our situation was complicated. I had the please of dealing with both Jackie Smith and Courtney Sanh. I would recommend them to anyone.
- Adam from Calgary, August 2015
Laura, Thank you very much, I have always been greatly impressed and satisfied with the hassle-free service that you have provided me. Greatly appreciated!
- Ivy from Calgary , July 2015
Laura, Right from the moment we were inquiring about a mortgage, Laura was very aggressive with a great rate as well as confidence she would help us get approved. When we hit road blocks she knew exactly what to do next. We needed the deal done quickly and she executed. Very pleased with the experience.
- Hans from Calgary, July 2015
I’ve worked with Laura from True North Mortgage for a few mortgage deals now and she has always been able to get me the best rates. She always reply promptly when working on a deal, which I appreciate so much. I have always referred Laura to friends who are looking for a mortgage and I will continue to do so in the future. Thanks and keep up the good work, Laura!
- Vince from Calgary, July 2015
Laura, thank you so very much for your prompt and pleasant service. This is now the second time that I have conducted my business through True North and the second time that I have been completely satisfied with the manner in which I have been dealt with. I will continue to promote True North to my friends and family.
- Preston from Calgary, April 2015
True North Mortgage was recommended to me by another client and I was very happy with the service. My mortgage specialist was Jackie Smith, she is fantastic. Her responses were quick, questions were answered thoroughly, and the process was probably one of the most smooth and efficient processes I have ever experienced from the client perspective when transacting in residential real estate matters. Jackie was proactive and communicated everything. She helped to assess my situation and my goals to ensure that I had enough information to make a proper decision with my investment. I sincerely appreciate the honesty and transparency. I will absolutely recommend Jackie to any prospects looking to pursue their mortgage financing options.
- Marika from Calgary, April 2015
Laura, I'm very happy with your customer service. Everything went smooth and you kept me informed of every step of the way, thank you!
- Victor from Calgary, March 2015
Great customer service. Quick and responsive when I had questions. Overall happy with the service and the rate. Thank you for your help Laura.
- Paul from Calgary, February 2015
Thanks Laura, I'm certainly happy with the service and will recommend you to all my acquaintances. I appreciate the prompt attention to my application and quick turnaround.
- Andy from Calgary, December 2014
I could not be happier with the services you have provided. I have been very satisfied and I have been recommending my friends contact True North Mortgage for their mortgage.
- Hossein from Calgary, October 2014
Laura – you are a rock star! You guided me through this process painlessly and I am very grateful. I would recommend True North and you in particular in a heartbeat. Thanks for all your help.
- Janine from Calgary, October 2014
Thanks for your help through this process. I have already referred you to a co-worker. The rate and mortgage you provided to me was better than what his bank could provide.
- Jason from Calgary, October 2014
Thank you Laura, this has been a wonderful experience. As first-time home buyers, we had a lot of questions and you were very professional, patient and fast! Thank you for your persistence with getting us the best rate in a short period of time.
- Leanne from Calgary, September 2014
Thank you very much for your help and support in securing the mortgage and making us proud owners of a house for the very first time. Your prompt feedback and support did the magic for us. I truly appreciate it.
- Robin from Calgary, July 2014
Wow, thanks so much Laura. I really appreciate your hard work. Being a first time home-buyer, I had a lot of questions and no idea what the process was, but you made it easy and helped me along the way. Thanks for working hard to make this happen.
- Eric from Calgary, July 2014
Thank you so much for everything you have done!! Extremely happy with all the services you have provided! We will be moving our new (rental )mortgage to true north when renewal comes up in February. Again, thank you so much for making this process easy and stress free.
- Scott from Calgary, July 2014
Wow! That was painless. So much easier than dealing with our bank. And you were so helpful, friendly and responsive. You offer a fantastic service and we can’t imagine anything you could do better. If you had dealt with our current bank rep, you would understand how much we appreciate having dealt with you.
- Richard & Gloria from Ontario, April 2014
It was really a wonderful experience dealing with TNM. I appreciate your professionalism and quick response to the mortgage related queries. Hope your assistance and co-ordination will continue in the future as well!
- Adnan from Calgary, April 2014
Laura, Thank you. I never expected that I could complete the whole mortgage process in less than 3 days. Often times, we are so used to going back and forth, that one is skeptical when told that “everything” will be ready within a few days. You kept your word and I am very grateful for that. Once again thank you very much and keep up the good work.
- Matthew from Calgary, March 2014
Laura, Thank you very much for your persistence and patience while we worked through this mortgage. As someone who prefers email based communication, your response times and details were spot on. We will definitely keep you in mind for our future mortgage needs. Thank you, Dmitri
- Dmitri from Ontario, February 2014
Laura - Thank you for all of your support! We really appreciate the time and effort you put into ensuring our mortgage approval. This was a tedious process but it all worked out and we are very appreciative! Have a great day! Ali
- Ali from Calgary, February 2014
Thanks for all of your help and patience. It was way better than having to deal with a bank.
- Mark from Calgary, February 2013
Thanks a lot, Ryan. It is rare, people are at work that late and that fast with replies. It is pleasure to deal with you.
- Nikolay from Calgary, December 2012
Hi Ryan, Just got the 'welcome letter' from ING today. We were pleased at the slightly lower mortgage rate! Thanks for all your assistance in processing this mortgage transfer! We really appreciate your thoroughness and patience. Regards,
- Linda & Giacomo from Fort McMurray, August 2012
Hi Ryan, I just wanted to thank you for your patience throughout my multiple changes and answering all of my questions. Everything has been taken care of, and it has helped to make the holidays brighter for me and my family. Thank you for everything, and I hope you have a great holiday season.
- Trevor from Calgary, December 2010