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Lowest Rate Guarantee: Program Rules

True North Mortgage will provide you with the lowest mortgage rate of any licensed lender or pay you $500.

A similar mortgage must be for a primary home, term and mortgage loan amount with the same or lower closing costs. To receive a competitive mortgage rate adjustment, either fax or deliver to True North Mortgage, a copy of the competitor's good faith estimate and documentation of the property, mortgage rate, term, mortgage loan amount and closing costs. Documentation must be dated the same or no more than seven days later than the original True North Mortgage application. Good faith estimate and other documentation must be received by True North Mortgage within seven days of your original True North Mortgage application.


This guarantee applies to True North Mortgage fixed rate mortgage applications when compared to another lender's Firm Offer (as defined below), our mortgage will have a lower interest rate or True North Mortgage will either beat the other lender's rate or pay you $500. True North Mortgage and the competitor's mortgage must be on a primary residence with the same, term, discount points, loan amount and have same or lower costs.  The Guarantee does not apply to cash back or effective rate offers from competitors. Lowest Rate Guarantee applies to first lien products only. The guarantee does not apply to second lien products. The Guarantee only applies to properties within True North Mortgage’s designated lending areas.  

How Does This Guarantee Work

You must apply with True North Mortgage first. You then have seven calendar days to return to us proof of a lower rate on a similar mortgage (same primary property, term, loan amount and same or lower costs) (the "Firm Offer"). To receive the competitive rate adjustment, you must deliver to True North Mortgage, the competitive mortgage Good Faith Estimate and proof of product similarity within seven calendar days of the original True North Mortgage application. Competitor Good Faith Estimate and proof of product similarity must be dated the same or no more than seven days later than the original True North Mortgage application. True North Mortgage reserves the right to verify that the other lender's offer is accurate.

If True North Mortgage is unable to provide you with the lower mortgage rate and you close the loan with the competing lender on the quoted terms, True North Mortgage will pay you $500. To be eligible for the $500 you must mail to True North Mortgage a certified copy of the Mortgage Settlement Statement. The documents must be accurate and disclose that the loan closed on the terms and conditions, including rate lock expiration period, as previously disclosed in the Good Faith Estimate and proof of product similarity. True North Mortgage, in its sole discretion, will make all determinations of eligibility and qualification for payment of this Guarantee. The Guarantee is subject to revision or revocation by True North Mortgage at any time without notice. True North Mortgage is not responsible for system failures, communication problems or connection and server problems, natural or man-made, failed, incomplete or delayed transmissions, technical malfunctions of telephone networks, computer equipment, system or software, computer time and date stamp mechanism, or any combination thereof, or other unforeseeable events beyond the control of True North Mortgage.

True North Mortgage's own mortgage rate cannot be considered a competitive rate during seven day guarantee period. Lowest Rate Guarantee excludes all subordinated-lien loans.